Privacy policy

Privacy Policy – Stay Void

Last updated: February 25, 2026

Stay Void (“we”, “us”, “our”) operates this website and online store (the “Services”). Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or otherwise interact with us.

1. Who We Are (Data Controller)

For the purposes of applicable data protection laws (including the EU GDPR and UK GDPR), Stay Void is the data controller of your personal information.

Contact:

📧 hello@stayvoid.com

Brand: Stay Void

Business location: Austria

2. Personal Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via Shopify and payment providers)
  • Order history
  • Customer support communications

B. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
  • Referring website
  • Cookies and tracking technologies

C. Order Fulfillment Information (Print-on-Demand)

When you place an order, we share necessary fulfillment data (name, shipping address, product details) with:

  • Printify, Inc.
  • Print providers within Printify’s network
  • Shipping carriers

This is solely for manufacturing and delivering your product.

3. Legal Bases for Processing (EU & UK Customers)

If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:

  • Contractual necessity – to fulfill your order
  • Legal obligation – to comply with tax and accounting laws
  • Legitimate interest – fraud prevention, store improvement
  • Consent – email marketing, cookies (where required)

You may withdraw consent at any time.

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Improve our store and customer experience
  • Prevent fraud and unauthorized transactions
  • Send marketing emails (if you opted in)
  • Comply with legal obligations

5. Sharing of Personal Information

We may share your data with:

Service Providers

  • Shopify (store hosting)
  • Printify and its print providers (production & fulfillment)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers
  • Analytics providers (e.g., Google Analytics)

Legal Authorities

If required by law or to protect our rights.

We do not sell your personal data.

For US residents (including California), we do not sell or share personal information for monetary compensation.

6. International Data Transfers

Because we sell internationally, your data may be transferred outside your country of residence.

If you are located in the EU or UK, we rely on:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Other legally recognized safeguards

7. Data Retention

We retain your personal data only as long as necessary:

  • Order & tax records: up to 7 years (EU tax compliance)
  • Marketing data: until you unsubscribe
  • Customer accounts: until deleted

8. Your Rights

EU & UK Customers (GDPR Rights)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with your local data protection authority

For Austria, complaints can be submitted to:

Austrian Data Protection Authority (DSB)

US Customers (including California)

You may have rights to:

  • Know what data we collect
  • Request deletion
  • Correct inaccuracies
  • Opt out of certain data sharing

To exercise rights:

📧 hello@stayvoid.com

We will verify your identity before processing requests.

9. Cookies & Tracking Technologies

We use cookies to:

  • Enable store functionality
  • Analyze traffic
  • Improve user experience
  • Provide marketing (if consented)

You may manage cookie preferences through your browser settings or cookie banner.

10. Children’s Privacy

Our store is not intended for individuals under 16 years old.

We do not knowingly collect personal information from children.

11. Data Security

We use Shopify’s secure infrastructure, SSL encryption, and trusted payment processors. However, no system is 100% secure.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this policy from time to time.

Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy:

📧 hello@stayvoid.com

Brand: Stay Void